Crisis Resources

As a grassroots effort, THRIVE Lifeline provides crisis response services to all individuals in need. We began as a COVID-19 response effort, and have since registered as a nonprofit in order to build this vital resource for our intersecting communities.

THRIVE Lifeline:

A Crisis Hotline staffed by People in STEMM With marginalized identities

If you’re experiencing a mental health crisis and need to chat with a qualified crisis responder, we are here for you.

If you are an underrepresented individual (person of color, LGBTQIA+, person living with disabilities, and/or other marginalized identities), and experiencing obstacles because of (or simply have questions about) your identity, we want to help you navigate those.

Please text “THRIVE” to begin your conversation with us 24/7/365, from anywhere at: +1 (313) 662-8209.  

We are experienced suicide interveners and able to support you during times of acute mental health experiences. We also support individuals who are navigating less acute needs, such as identity, orientation, or barriers to academic and professional entry. We are here to support your whole-self and we’re happy to help you during these troubling times. THRIVE Lifeline offers 24/7/365 judgment-free, confidential text messaging to individuals aged 18+.

If you need alternate support, I recommend the following options:
  • Trevor Project (LGBTQIA+ young people, under 25): 1-866-488-7386, live call; Text START to 678678.
  • Crisis Text Line (all individuals): Text HOME to 741741; text only.
  • Trans Lifeline: 877-565-8860, live call (US); 877-330-6366, live call (Canada)

If you are interested in supporting THRIVE Lifeline’s efforts as a volunteer,

Apply today to join our team by visiting:

We are currently seeking:

Crisis Responders (10): Crisis Responders answer text messages from individuals in crisis who reach out to THRIVE Lifeline. A Crisis Responder may (1) deescalate a crisis, (2) connect an individual with a qualified suicide intervener, or (3) support questions around identity, background, or orientation for individuals who are seeking support and understanding.

*Please note: This life-saving and life-affirming work requires a commitment of time and education that is not required of our general volunteers. We require that individuals who apply to be Crisis Responders commit to 40 hours of training, a single 3-hour shift per week (once training is completed), and one year of work with our team.

  • Our training is centered in Whole-Human, empathetic support, cross-identity affirmation, trauma-informed care, and skillful deescalation
  • Volunteers can work from any location: all that is required is a computer with reliable internet and a private space.
  • We are especially seeking responders who are persons of color, persons living with disabilities, Two Spirit, trans-femme and/or femme nonbinary individuals, and/or veterans.

Resource Manager (1): This volunteer will manage the vetting and addition of new resources to the THRIVE Lifeline database. Resources are requested in 40% of our text interactions.

Trainer (3): This volunteer will lead crisis responder training sessions. Applicants should hold current suicide first aid certifications and have experience working with individuals in crisis.

Training Assistant (6): This volunteer will support our Crisis Responders in Training (CRiT) by acting as texters to the hotline and conducting practice text-based interactions at appointed times (within the Assistant’s scheduled availability). The volunteer will be given one scripted scenario, along with its desired CRiT learning outcomes. A practice interaction will be approximately 40-60 min.

Outreach Assistant (2): These volunteers will assist with outreach, sharing this crisis resource and broadening the impact of THRIVE Lifeline. 

Social Media Team Members: This volunteer will assist our Outreach Coordinator and social media team with pointing people to THRIVE Lifeline in a manner that uplifts marginalized identities.

  • We are especially seeking science communicators with Twitter experience.

If you are interested in supporting these efforts Financially

Please consider contributing via: